CONTACT US

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We will respond to your inquiry as soon as possible.

Tel 01884 855208

Anne Davey

Pound Farm Butterleigh, Cullompton Devon EX15 1PH

Contact Us

© 2019 Pound Farm Holidays  

Terms & Conditions

  1. The Lodge is non- smoking.

  2. 30% deposit is required to confirm the booking. The balance, together with a refundable security deposit of £100, is due six weeks before arrival. If this balance is not received, then the booking and 30% deposit will be lost. Any booking made within six weeks of the date of stay is confirmed on receipt of immediate payment in full. The security deposit will be refunded following your stay, providing the lodge is vacated on time and left in a clean and tidy condition, without any damage or breakages. In some circumstances we may require a larger security deposit at our discretion.

  3. Any cancellation, for any reason, must be made in writing and we will try our utmost to re-let. If we are successful we will refund your payment less the 30% deposit. If we are unable to re-let, then you are liable for the whole cost of the holiday. We strongly advise that you take out holiday cancellation insurance as a safeguard.

  4. If we have to cancel your reservation for any reason, we will refund you in full.

  5. Prices displayed are per week, up to the maximum number of 4 people (+2 sofa bed in lounge to accommodate 2 guests) Please note there is an additional charge of £10 per person per night for any guest using the sofa bed.The Lodge may be occupied only by the guests named on the booking form. We reserve the right of entry to the Lodge at any time and to cancel the booking if additional guests stay in the lodge.

  6. Electricity, Duvets, Pillows, bed line, bath, hand & tea towels are all included in the price.

  7. Cots (but not cot bedding) and high chairs are available by prior arrangement.

  8. Orchard Lodge will be available from 4.00pm on day of arrival and must be vacated by 10.00am on day of departure.  Please do not arrive before 4pm, this gives us time between bookings to give it a thorough clean. Please ring if you are running late.

  9. Orchard Lodge should be left clean and tidy (including kitchen, cooker, oven, BBQ, etc) on departure, as found on arrival. Failing this, we reserve the right to levy a cleaning charge.

  10. Please report breakages, spillage or damage immediately. The owners reserve the right to charge for breakages/ damage. Payment of the security deposit does not limit guests' liability for repair of damage or additional cleaning.

  11. Well behaved dogs accepted by prior arrangement at £20 per dog, per stay. Dogs must never be left alone in the Lodge and must not sit directly on the furniture. If your dog is likely to jump onto furniture, please bring covers for furniture. Dogs must be kept on leads at Pound Farm and poop should be scooped. Pet hairs should be removed from carpets before departure. There are footpaths in our area for you to walk your dog and the village of Butterleigh has a field. “Butterleigh Meadow” Our fields are usual stocked with animals, so they are not suitable for dog walking. (Maximum of two dogs.)

  12. Cars are parked on the premises at your own risk.

  13. The owners reserve the right to close facilities at any time for maintenance or repair.

  14. The owners shall not be liable for any loss or damage or personal injury (whether consequential or otherwise) to any property which you or any other person may suffer or sustain arising from Pound Farm and its facilities and grounds. The owners will not be liable for any inconvenience, annoyance, loss or damage (whether consequential or otherwise) in the event of any or all your booked accommodation being unavailable under this agreement for any reason save that we will repay all monies paid.

  15. No unaccompanied children in the farmyard, do not enter any of the farm buildings, barns or sheds. Show respect for the animals and wildlife on the farm and move quietly around them, DO NOT chase any animals.

  16. No metal detecting on the farm.

  17. Fishing.  We provide a small Fishing Pond which is heavily stocked with Roach, Rudd and Perch. (Barbless hocks, catch & immediately release) You will be able to fish as many times as you like during your stay at no extra cost. Children can only fish under your supervision, their safety is your responsibility. No night fishing.   

 

It is essential that you bring these terms to the attention of all persons you are booking for.